Amazon 3P Seller-Business Subscription Program: QA Test Plan Overview 📊

This article delves into the QA test plan aimed at ensuring the successful execution of Amazon's 3P Seller-Business subscription program.

1. QA TESTING STRATEGY 🚀

The Quality Assurance (QA) process for the 3P Seller-Business subscription program was structured systematically to ensure that all components met design specifications and functioned effectively. Conducted in a production environment, the testing unfolded in four distinct phases with specific goals.

Phase I: Offer Enrollment, Detail Page, Checkout

Timeline: June 18, 2018 – June 22, 2018

1. Business Offer Creation:
   Whenever a seller enrolls a product into the consumer subscription, an automatic creation of a business subscription offer is essential. This integration must ensure that the business offer appears prominently in the buy box of the product detail page.

2. Offer Removal Protocol:
   In instances where a product is excluded from consumer subscriptions—be it due to seller initiations or compliance monitoring—the associated business subscription offer must also be removed. Importantly, the business offer should not be visible in the buy box.

3. Cancellation of Subscriptions:
   Products removed due to seller action or monitoring requirements necessitate that all business subscriptions linked to these products remain active until the end of the subscription cycle. Additionally, it’s critical to notify business customers of impending subscription terminations.

4. Detail Page Adjustments:
   The product detail page must seamlessly incorporate business subscription purchasing options for third-party sellers, enhancing visibility and accessibility for business customers.

5. Checkout Process Integrity:
   The checkout page designed for business subscriptions should accurately reflect product pricing and mimic the flow of a typical purchase, ensuring a user-friendly experience.

Phase II: Seller Central Integration

Timeline: June 25, 2018 – June 29, 2018

1. Payments Reports Accuracy:
   The Transaction View within the payments reports must provide comprehensive transaction details, covering essential aspects such as date, order ID, and product details. Ensuring accurate data representation in the Statement View and other related reports is pivotal.

2. Fulfillment Reporting:
   The performance reports for consumer subscriptions visible in the Seller Hub should distinctly illustrate accurate information for products procured through the business subscription. This ensures a clear understanding of business performance metrics.

3. Fee Structure Consistency:
   Fees associated with products sold under the business subscription umbrella must align with standard third-party seller fees, maintaining uniformity. If discounts are applicable, they must be accurately reflected in the sales invoice.

Phase III: Hard Conversion Changes

Timeline: July 2, 2018 – July 6, 2018

1. SKU Management:
   Initiating a hard conversion process on consumer subscription products, whether through item merging or SKU discontinuation, mandates that all existing business subscriptions are transitioned to the new item. This phase must also ensure that customers receive notifications regarding these transitions.

Phase IV: Backfill Strategy

Timeline: July 30, 2018 – July 31, 2018

1. Backfilling Existing Offers:
   After the successful completion of initial testing phases, the backfilling of existing consumer subscription offers from third-party sellers becomes essential. This step guarantees that all previous consumer subscriptions are appropriately displayed on respective business product pages, facilitating a complete and comprehensive subscription experience for business customers.

2. TEST ASINS 🔍

Testing various ASINS is essential for validating the new feature rollout. The following ASINS were identified for thorough evaluation:

• Test Item 1
• Test Item 2
• Test Item 3

3. KEY CONTACTS 📞

Effective communication among team stakeholders is crucial. Below are key personnel involved in the QA process:

• Product Manager
• Software Development Engineer
• Software Development Manager
• QA Engineer
• Finance & Business Integration Analyst

4. APPENDIX 📑

While detailed images and reports are referenced throughout the document, it is vital to note that this article primarily focuses on the tested aspects and the expectations of the QA testing process for the Amazon 3P Seller-Business subscription program.

In conclusion, the QA testing strategy outlined contributes significantly to enhancing the reliability and efficacy of the Amazon 3P Seller-Business subscription program. By following a structured approach that encompasses multiple phases of testing and encompassing a wide array of product offerings, Amazon aims to deliver a robust experience tailored to the needs of both business customers and sellers.